Privacy Policy
K9 Life Coaching, LLC – referred to throughout this document by its program names ADB Academy and/or Affective Dog Behavior - respects your privacy and has established this privacy policy (“Privacy Policy”) to let you know how we collect, use, manage, share and protect information that we may gather when you visit our website or affiliate website (www.affectivedog.com), or contact us by phone or other means. This Privacy Policy applies to all websites affiliated to K9 Life Coaching, LLC and to information we gather from you over the phone, via conventional mail, via email or in person.
1. What information do we collect and what do we do with it?
When you subscribe to our site to receive free or paid products, including online courses, eBooks and webinars, we collect two types of information: (1) personally identifiable information voluntarily supplied by you such as your name and email address, etc. and (2) non-personally identifiable information that is routinely gathered as users navigate through a website (device-specific information) such as your operating system version and device type to enhance your application experience.
Email marketing: we may send you emails about our site, related services, products or other updates. We may also use your email to inform you about new products, services, changes to products, survey you about your usage, or seek your opinion.
2. How do you get my consent?
When you provide us with personal information to subscribe to a service on our site, make a purchase, or participate in or consume a digital product, you imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to unsubscribe if consent is implied.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent at anytime, by contacting us at [email protected]
3. Disclosure
We may disclose your personal information if we are required by law, such as in response to a court order or an investigation.
4. Payment
If you make a purchase on our site, we use a third-party payment processor such as Stripe, PayPal or other form of preferred payment method. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
5. Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Please note that ADB Academy is hosted on the Thinkific platform which may have a separate Privacy Policy and Terms of Service in place.
Links
For a greater educational experience, this website contains links to other websites, such as YouTube, Vimeo and others. When you click on such links, you will be directed away from our site. We are not responsible for their privacy practices
6. Non-US users
Our websites are hosted and operated in the United States and are subject to United States law. Any personal information that you provide to us is being provided to us in the United States and will be hosted on United States servers. You consent to the transfer of your personal information to the United States in order to receive services from K9 Life Coaching, LLC (ADB Academy and/or Affective Dog Behavior). If you are accessing a website from outside the United States, please be advised that United States law may not offer the same privacy protections as the law of your jurisdiction.
7. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Non-personally identifiable information
Each time you visit a Website, information is automatically gathered such as your IP address, domain name, the name of the page from which you entered the Website, which pages you view and for how long you view them. This information is collected in order to improve the Website, remarketing and for trend analysis. As with most websites, we may use “cookies” to track usage, for marketing purposes and to improve your experience. A cookie is a text file that is placed on your hard disk by a Web page server. The cookies do not collect any personally identifiable information. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If, however, you choose to decline cookies, you may not be able to fully experience the interactive features of our Websites or have some of our services on the Websites function properly. Further information about cookies is available using the help function of your Internet browser.
We may use third-party cookies as part of remarketing activities we conduct with Google and/or other third-party vendors, to help provide you with relevant messaging as you use the Internet. As part of these remarketing activities, these third-party cookies may record your visits to our Websites and websites visited prior. Such cookies can then be used to serve targeted messaging to you on other websites. You may choose to be exempt from the use of Google remarketing cookies at the Google advertising privacy page. Alternatively, you may opt-out of remarketing on the Google network and similar networks at the Network Advertising Initiative opt out page. Opting out will not prevent advertisements from being served to you on the Internet; it will only affect advertisements that utilize remarketing cookies to serve messaging on the specified networks. We are not responsible for the activities of other parties that may not comply with your opt-out requests.
Because non-personally identifiable information does not identify you, we reserve the right to use it for any purpose and to share it with third parties for any purpose. Please note that to the extent any non-personally identifiable information is combined with personally identifiable information, the combined information will be treated as personally identifiable information for as long as it is so combined.
Personally identifiable information
We may collect personally identifiable information you provide voluntarily when requesting information, enrollment or other materials or to satisfy other requests. This information may include your first and last name, postal address, email address, telephone number and other information provided by you. We may also collect credit card information from you.
ADB Academy uses personally identifiable information voluntarily supplied by you to fulfill requests for information, and to provide services to you, or to carry out the transactions you have requested. For example, if you enroll in an ADB Academy online course, information will be collected about you in order to process your registration and maintain your educational experience on our website. Additionally, ADB Academy uses your information for Academy-related communication with you as long as your enrollment remains active.
With lifetime access granted to all ADB Academy students, email communication remains active as long as your ADB Academy access remains active even after you finished a specific course. If, at any time, you wish to deactivate your access to ADB Academy services, and thus wish to end further Academy-related email communication, please email us at [email protected] to be excluded from future communications. If you do not want to receive any further information from ADB Academy you can also call us at 719-680-2061 and ask to be removed from all of ADB Academy’s services and contact lists.
In the event that K9 Life Coaching, ADB Academy or Affective Dog Behavior assets (including individual courses) are sold or transferred to another party, your personally identifiable information may be transferred to the acquiring entity. However, K9 Life Coaching, LLC will take steps to assure that the personally identifiable information is conveyed lawfully and in a manner consistent with the privacy policy under which it was collected.
Finally, we may disclose your personally identifiable information to third parties if we believe we are required to do so in order to comply with law (including court orders and subpoenas); to comply with lawful requests from law enforcement agencies or other governmental organizations; to enforce our Terms of Use; to protect the rights, privacy, safety, or property of K9 Life Coaching, LLC, our educational programs or other users of the Websites; and/or to permit us to pursue available remedies or limit the damages that we may sustain. We otherwise exercise commercially reasonable care to not otherwise share or disclose the names of users or any other personally-identifying information with third-parties, except with your prior approval.
Cookies
As mentioned above, we may collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
We use cookies to recognize your device and provide you with a personalized experience.
We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Web Analysis Tools
We may use web analysis tools that are built into the website to measure and collect anonymous session information.
ADB Academy Community Center
When you enrol in an ADB Academy online course, you will be automatically enrolled in our Community Center – a forum type discussion platform for community engagement and direct support from ADB Coaches. Please be aware that other course students will have have access to your name and other profile information as well as read your postings and comments and is therefore no longer private. We cannot guarantee the security of such information that you disclose or communicate online in semi-public areas such as the Community Center, and you do so at your own risk. If you want your name removed from the Community Center, please contact us at [email protected]
8. Age of Consent
By using this site, you represent that you are 18 years or older, or that you have given us your consent to allow any of your minor dependents to use this site.
9. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. The most current version is always available at the bottom of the website’s page. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
By using any of the Websites, you agree to the terms of the Privacy Policy in effect at the time of use. If you do not agree to the terms and conditions of this Privacy Policy, please do not use any of the Websites.
As mentioned above, if our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at [email protected]